![]() I will not be having anymore dealings with Hypnos after this experience. The bed was delivered on the 25th but had threaded inserts missing from the bottom which now means the 2 sides of the bed cannot be fastened securely together, i have been assured by Marriott the weight of the mattress will not allow the parts to move apart, but at least we have somewhere to sleep. ![]() They managed to move the delivery to Saturday 25th Feb and could not have been more helpful. It was at this point my wife called Marriottshop which we should have done at the start. During this call we were also told by the customer service representative we were very silly for removing the existing bed from the room on the day of delivery. But what about the differences Positive reviews. On the 23rd Feb i called Hypnos as we had not heard a time, they told us the delivery had again moved to the 23rd March. The Sleepeezee mattress is 26cm deep whilst the Hypnos mattress is 27cm deep. We called Hypnos and were told the bed would follow in the 23rd Feb. This was no good to anyone as this is our first queen sized bed so would not fit our existing bed. On the 16th the Hypnos lorry pulled in and delivered only a mattress. ![]() What is the firmest Hypnos mattress The Hypnos Orthos Extra mattress is designed to offer the very firmest feel that Hypnos can offer It is made from natural. However it is important that your bed is judged on how comfortable and supportive it is for both you and your partner and not on its age. By this time i had realised delivery to my area was a Thursday but no reason for constantly moving the date was given. A Hypnos bed comes with a 10 year guarantee. Again on the 7th Feb i received a call moving the date another week to the 16th. I can recommend that you don't leave a review just after getting your Hypnos bed, wait three years until it becomes so uncomfortable through sagging, that its uncomfortable to sleep on, bearing in mind comfort isn't covered by the guarantee, in fact the guarantee is worthless as they send out a so called Technician to test it, which they test by throwing a. On the 2nd Feb i received another call from Hypnos moving the date a week to the 9th Feb. On 23rd Jan I received a call from Hypnos telling me my delivery would be 2nd Feb. I purchased a bed from on the 7th Dec2022, a queen size mattress with bed, delivery info from Marriott stated 8-10 weeks delivery.
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